Security and privacy

'Countrywide Energy Assessors' is a trading name of Countrywide Surveyors Ltd whose registered office is:

COUNTRYWIDE SURVEYORS LTD
MARKET HOUSE MARKET SQUARE
STONY STRATFORD
MILTON KEYNES
MK11 1BE

Company No. 01954031

We are registered under the Data Protection Act 1998, number D1377111.

Introduction

At Countrywide we are committed to protecting the privacy of our customers, business partners and other associates.

This policy explains how and why we use the information collected on this website. By using this website you are agreeing to be bound by this policy in respect of the information that is collected about you. Information collected may be via cookies, registration forms, enquiry forms, email enquiries or other forms of monitoring that enable us to track both group and individual movements on the website.

We do this so that we can monitor and improve the website and the services that we provide to you.

Your information

When you register to receive information or to enquire about a service we may ask you to provide certain data such as your contact details, interests and other information.

We will store this data and may use it to contact you by email or post about goods, services or events which we believe may be of interest to you. It is also sent to the individual who is responsible for helping you with your enquiry.

We will only use any information we hold on you lawfully in accordance with the terms of the Data Protection Act 1998 and will not pass your information onto third parties, unless for legal reasons.

You may at any time inform us that you no longer wish to receive marketing communications or information.

We may also gather certain information about you when you visit our website, including:

  • Details of your operating system
  • Browser version
  • Domain name and IP address
  • The website you visited from
  • Your movements on the website

Mailing List

When you subscribe to our mailing list your email address and other information will not be passed onto third parties and you can unsubscribe from the Mailing List at any time. The details that we hold are used for the purpose of providing you with the information that you have signed up for as well as other relevant information that matches your interests or professional requirements.

Cookies and tracking

We may use "cookies" so that we can personalise your visits to this website, simplify the signing-in procedure, keep track of your preferences and to track the usage of this website. Cookies are small pieces of information that are stored in the hard drive of your computer by your browser. Your browser will have the option to prevent websites using cookies (your browser's help screen or manual will tell you how to do this), but please note that this may reduce the functionality of this and other websites.

Like all websites, our servers automatically record 'log files' containing information about the volume and characteristics of our website traffic e.g. IP address, numbers of pages viewed, length of time spent on site. We use log files to build pictures of how our site is used that help us to monitor and improve the service. We cannot identify you from your log files.

Security of data

We have good security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission and to prevent unauthorised access to it. The computers that store this information are kept in a secure facility with restricted physical access and we use secure firewalls and other measures to restrict electronic access.

All of the information we collect or record is restricted to our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information.

Changes to policy

We may change this policy from time to time as we add new services or features or in response to changes in the law or our commercial arrangements. Any changes to this policy will be posted on this website.

Helpful information

If you receive unsolicited marketing materials from businesses or organisations that you have no relationship with then you can prevent this by registering with the Mailing, Telephone, or Fax Preference Services:

Mailing Preference - 0207-291-3310

Telephone Preference - 0207-291-3320

Fax Preference - 0207-291-3330

For more details about all the Preference Services, please see the Direct Marketing Association web site: www.dma.org.uk

We do hope that you enjoy using our website and hope that we can be of service to you in the future.